{"id":2145,"date":"2026-10-10T11:31:56","date_gmt":"2026-10-10T11:31:56","guid":{"rendered":"https:\/\/mriinuku.com.ua\/?page_id=2145"},"modified":"2026-10-10T11:41:16","modified_gmt":"2026-10-10T11:41:16","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/mriinuku.com.ua\/en\/refund-returns\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2145\" class=\"elementor elementor-2145\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69f7f40 e-con e-atomic-element e-flexbox-base e-default-div e-f85ce10\" data-id=\"69f7f40\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"69f7f40\">\n    \t\t\t<h2 data-interaction-id=\"6f33421\" class=\"e-6f33421-9e252cb e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"6f33421\">Refund Policy<\/h2>\n\t\t<div class=\"elementor-element elementor-element-5e3d460 e-con e-atomic-element e-flexbox-base e-default-div e-5e3d460-6bfafa2\" data-id=\"5e3d460\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5e3d460\">\n    \t\t\t<h2 data-interaction-id=\"4cab798\" class=\"e-4cab798-3538674 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"4cab798\">1. Tours<\/h2>\n\t\t\t\t\t<p class=\"e-aeb94da-1300771 e-paragraph-base e-default-p\" data-interaction-id=\"aeb94da\" data-e-type=\"widget\" data-id=\"aeb94da\">A full refund will be issued if you cancel your participation at least 21 days before the start of the tour. <br><br>If you cancel your participation later, the refund amount will depend on when you cancel:<br>- <strong>21 days or more before the tour \u2013 <\/strong>100% of the amount paid will be refunded.<br>- <strong>14\u201320 days before the tour \u2013 <\/strong>50% of the amount paid will be refunded.<br>- <strong>Less than 14 days before the tour \u2013 <\/strong>No refund will be issued.<br><br>Exception: If you find someone to take your place on the tour, you will receive a full refund.<br><br>If we cancel the tour, we will refund the full amount paid.<br><br>If you have paid a deposit but fail to pay the remaining balance by the specified deadline without notifying us of your cancellation, we will cancel your booking, and the deposit will not be refunded.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"c03c086\" class=\"e-c03c086-3d1b56d e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"c03c086\">2. Merchandise<\/h2>\n\t\t\t\t\t<p class=\"e-1ecb5b7-54ebeaa e-paragraph-base e-default-p\" data-interaction-id=\"1ecb5b7\" data-e-type=\"widget\" data-id=\"1ecb5b7\">- Merchandise in good condition may be returned within 14 days of receipt, provided that the item has not been used and its original condition and packaging have been preserved.<br>- Return shipping costs are covered by the person returning the item.<br>- Food products are non-returnable.\nRefunds are processed after we receive the returned item. <br>We will issue a refund within 14 days of receiving the returned item.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"b5641b0\" class=\"e-b5641b0-3590c5c e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"b5641b0\">3. How to Cancel or Request a Refund<\/h2>\n\t\t\t\t\t<p class=\"e-cc2a351-b74dce5 e-paragraph-base e-default-p\" data-interaction-id=\"cc2a351\" data-e-type=\"widget\" data-id=\"cc2a351\">1. Send us an email at <a target=\"_blank\" href=\"mailto:mriinuku@gmail.com\"><strong>mriinuku@gmail.com<\/strong><\/a>.<br>2. Include your name, the name of the tour or product, and the payment date.<br>3. The cancellation date is considered the day we receive your message.<br>4. Refunds are issued to the same card or bank account used for the original payment. Refunds are processed within 14 days of the cancellation date.<br><br>Thank you for your understanding and respect for our work.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0456\u0442\u0438\u043a\u0430 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u043a\u043e\u0448\u0442\u0456\u0432 1. \u0422\u0443\u0440\u0438 \u041a\u043e\u0448\u0442\u0438 \u0437\u0430 \u0442\u0443\u0440 \u043f\u043e\u0432\u0435\u0440\u0442\u0430\u044e\u0442\u044c\u0441\u044f \u043f\u043e\u0432\u043d\u0456\u0441\u0442\u044e, \u044f\u043a\u0449\u043e \u0432\u0438 \u0441\u043a\u0430\u0441\u043e\u0432\u0443\u0454\u0442\u0435 \u0443\u0447\u0430\u0441\u0442\u044c \u043d\u0435 \u043f\u0456\u0437\u043d\u0456\u0448\u0435 \u043d\u0456\u0436 \u0437\u0430 21 \u0434\u0435\u043d\u044c \u0434\u043e \u043f\u043e\u0447\u0430\u0442\u043a\u0443 \u0442\u0443\u0440\u0443. \u042f\u043a\u0449\u043e \u0432\u0438 \u0441\u043a\u0430\u0441\u043e\u0432\u0443\u0454\u0442\u0435 \u0443\u0447\u0430\u0441\u0442\u044c \u043f\u0456\u0437\u043d\u0456\u0448\u0435, \u043a\u043e\u0448\u0442\u0438 \u043f\u043e\u0432\u0435\u0440\u0442\u0430\u044e\u0442\u044c\u0441\u044f \u043d\u0435 \u0432 \u043f\u043e\u0432\u043d\u043e\u043c\u0443 \u043e\u0431\u0441\u044f\u0437\u0456:&#8211; \u0417\u0430 21 \u0434\u0435\u043d\u044c \u0456 \u0431\u0456\u043b\u044c\u0448\u0435 \u0434\u043e \u043f\u043e\u0447\u0430\u0442\u043a\u0443 \u0442\u0443\u0440\u0443 &#8211; 100% \u0441\u043f\u043b\u0430\u0447\u0435\u043d\u043e\u0457 \u0441\u0443\u043c\u0438&#8211; \u0417\u0430 14\u201320 \u0434\u043d\u0456\u0432 \u0434\u043e \u043f\u043e\u0447\u0430\u0442\u043a\u0443 \u0442\u0443\u0440\u0443 &#8211; 50% \u0441\u043f\u043b\u0430\u0447\u0435\u043d\u043e\u0457 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2145","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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